Uncategorized January 30, 2012

Behavioural changes should start with CEO


CEOs looking for behavioural changes at their company will have to lead by example, it has been claimed.

Speaking at the CIPD Employee Engagement Conference, Nampak Plastics managing director Eric Collins stated that a CEO who shows the required behavioural changes themselves were much more likely to improve productivity and employee engagement within their firm.

Collins, whose company won the employee engagement award at the CIPD People Management Awards in 2010, also stated that "courageous and honest" conversations with staff about behaviour were also crucial to building stronger workplace relationships.

According to People Management, he said: "Through relationships we have opportunities, and through opportunities we have possibilities, action plans and, ultimately, delivery."

Adding his opinion to the subject of workplace culture change, customer experience guru Shaun Smith recently claimed that shareholders are no longer prepared to wait years for the implementation of change programmes.

Writing for mycustomer.com, he blamed the recession for the added pressure on CEOs to correct any faults within their workforce as soon as possible.

He said: "Because of the pressure on business, people are looking to achieve things quickly. They are not really prepared to sit around, having a culture change going on for three years before they see any results."

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