Shay is the creator of An Even Better Place to Work (BP2W): the world’s first online self-managed culture changing and employee engagement solution. Shay is a Vistage Speaker and conflict resolution expert that specialises in the how to. He will give you practical tools to use immediately and make a difference in your workplace.
A common pitfall is to put forward our own solutions when conflict situations arise. We think we can see a way forward, and we're itching to get our opinion..
As a leader, you’re going to face conflict. It comes with the territory. But before you try to deal with a conflict, you first need to stop and ask yourself..