We all make bad decisions. It’s human nature. When choices are available, it’s easy to make the wrong decision. And we can all carry those wrong decisions with..
Giving a speech or conducting a presentation is hard for any person to do; you need to engage with your audience and make them forget that they are learning...
A common pitfall is to put forward our own solutions when conflict situations arise. We think we can see a way forward, and we're itching to get our opinion..
Deadlock is many negotiators’ worst nightmare. It happens where there may well be a deal to be done but neither side seems willing to move towards the other in..
Experienced negotiators know that there is a special ‘language’ for negotiating. It could be very abrasive, perhaps designed to destabilise the other side; or..
We all have to negotiate, whatever we do, whether at work, home or play. Most of us learn through bitter experience that if we want to win really good deals,..