What is a brand? It’s a simple enough question, but now and then we meet someone who has to ask it; someone who isn’t sure if their business has a brand, or..
Almost 8 out of 10 people regularly experience physical symptoms caused by stress. The cost of this for employers is around US$300bn every year in stress..
While our health is critical to our feeling of wellbeing, so is our diet critical to our health. The 21st Century diet of pre-processed packaged convenience..
It’s all over the national press: unemployment is at its lowest since 2005 according to the Office for National Statistics (ONS). That means 55,000 more people..
Whatever your business, whether it’s commercial or a charity or not-for-profit, if you grow significantly there will be major implications on how you fund the..
The Scale-Up Institute figures quoted in a recent Vistage whitepaper report show that fewer than 4% of all UK start-ups have 10 or more employees 10 years into..
As a business professor, students often ask me where they should take their careers in order to have the most impact. They are expecting a straightforward..
I really like podcasts and one of my favourites is BBC Radio 4’s The Bottom Line. I was recently listening to one of the episodes on customer service, Evan..
I recently saw an article by Fiona Smith on '6 ways to boost your word-of-mouth'. The title in itself grabbed me – why? Because when we ask business leaders..
I recently spoke with Tom Seymour, Sales Director at Durham County Cricket Club who believes that you can build teamwork in your workplace through sports —..