4 Steps to Building a Team of A Players

9/25/2015 posted in Business, HR, Recruitment, Employee Motivation, Strategy

What do you think of when you hear the term ‘A player’?

Someone who goes above and beyond the call of duty, someone you know you can depend on in a crisis, someone other team members turn to when they need help and support.

It stands to reason that you’re going to want to attract and retain A players to help take your business to the next level, but how do you go about this process?

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4 Simple Steps to Creating a Corporate Culture of Superstar Performance

9/18/2015 posted in Business, Getting Ahead, HR, Recruitment, Strategy, Change Management

Are you getting the performance out of your employees your company needs?

A recent Gallup poll showed that a mere 31.5% of employees felt engaged at work, with a worrying 17.5% so disengaged that they actively worked against their company’s goals. It can be hard enough to get the results you want without having to fight against the people who should be on your side. The simple truth is that disgruntled employees have a direct impact on your bottom line and it’s an issue you ignore at your peril.

So what can you do about it?

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5 Reasons Why You Should Be Outsourcing HR

9/4/2015 posted in Business, HR, Strategy

Small and mid-tier businesses often don’t have the resources to have the full time, dedicated and costly functions that larger businesses do. But they often need expertise that they don’t have in-house. The area of HR and people management is a classic outsourcing need, but what are some of the reasons you may do it rather than just have a go in-house?

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So, You Think You Have the Perfect Office Environment?

7/30/2015 posted in Leading, Not Managing, Work/Life Balance Issues, HR, Employee Motivation

We all know the lifeblood of every business is its team, with this one invaluable asset directly influencing the ultimate success of the company as a whole. Streamlining your operations is a matter of logic and foresight, removing any present or potential obstacles on the hunt for a more efficient approach. Priming your team for productivity, however, is a little trickier - and it all starts with taking a look at your office environment.

If your office space needs a strategic shake-up, making a few simple and actionable changes to your team’s environment should help you propel productivity to the next level.

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How Your Body Language Can Affect Your Business Success

6/12/2015 posted in Business, Leading, Not Managing, HR, Employee Motivation


Non-verbal communication really is a key contributor to a successful career in business. Have you ever considered how the way that you use your hands, or the openness of your body and the subtleties in your facial expressions could be the difference between winning that deal, or damaging your well-earned reputation?

Depending on the study, non-verbal communication counts for somewhere between 75% and 90% of our all communication. So, even if you know the basics, there may be many non-verbal elements that could be hurting your success.

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10 Top Tips For Checking Out Your Future Employees

5/20/2015 posted in Business, HR, Recruitment

The consequences of a mistake for your business may not be life threatening, but recruiting the right people is expensive and high risk, so getting it right can make the difference between a successful or unsuccessful organisation.

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10 Ways to Improve Staff Performance Before it's Too Late

1/28/2015 posted in HR, Employee Motivation

One of the things that still surprises me is how often I’m approached for legal advice, when the caller admits that they have never spoken to the individual about their performance concerns, and yet they are now asking me for advice about sacking them. How do so many business leaders end up here?

The main reason that they do is because, across the board, talking about staff performance is a difficult task, so we tend to avoid it. However, the reason that is difficult in the first place is that we don’t get enough practice.

At the end of a recent presentation to a CEO Peer Group I was asked by some of the delegates over lunch about the sorts of things you can do to 'talk performance'. Despite, the fact that this will probably mean that you will need less legal advice from me, here’s some of the ideas I shared to encourage great performance from your people.

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Unlimited Staff Holidays: Will Branson's Crazy Initiative work for SMEs?

10/16/2014 posted in Business, HR

There seems to be no shortage of pictures on the internet of Sir Richard Branson ‘Picking Up Women', so it’s no surprise that when covering his latest initiative to grant his salaried staff unlimited holidays (which coincided with the launch of his latest book), the Telegraph led with a typical picture of the man himself ‘doing what he does best’ on Bondi Beach.

This announcement puts the responsibility for managing their holidays quite squarely on the employees. This is a bold step in encouraging a culture of responsibility but it is not necessarily the free for all that some might imagine. It comes with some demanding caveats: in his blog Sir Richard says:-

"they are only going to do it (take holidays) when they feel a hundred per cent comfortable that they and their team are up to date on every project and that their absence will not in any way damage the business – or, for that matter, their careers!"

So, no pressure there then!

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Where Should SMEs Go for Great HR Advice?

9/12/2014 posted in Business, Leading, Not Managing, HR


As I speak on employment law related people issues to CEO groups around the country, I get asked about the various ways that SME organisations can ensure that they get good HR or employment law advice.

Of course, the obvious answer is ‘phone me on 0161 9283213 or go to our website, but usually the questioner is looking for something a little less biased!

So, what are your options? Here, I’m going to explore the strengths and weaknesses of six options including ‘insurance based’, HR consultancies, law firms, employer’s organisations, ‘no cost’ resources and ‘in house’ provision. 

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10 Tips That Will Make You Better at Conflict Resolution

7/9/2014 posted in Family Business, HR


When conflict arises in the workplace, the worst thing that you can do is to ignore it. It may start with two capable people in disagreement over little issues, but it can soon build and disturb the entire workforce.

Many business leaders who have left these issues to stew or resolve on their own have found that they end up watching some of their best talent walk out of the door in search of a healthier and safer work environment.

Developing an effective conflict resolution skill set is essential to building a successful business model. Good conflict resolution will ensure that your workforce can continue to be productive and will diminish the likely barriers to cooperation and collaboration.

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