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Are Your Sales Teams Still Making Basic Mistakes?
I recently had the opportunity to sit with one of our clients in a Marketing / PR presentation that was being given to them about how to better position their..
For the Sake of Your Business, Stop Procrastinating Now!
Procrastinating tasks is like eating apples that are past their best. If only you had done them straight away they would have been fresher and better but no,..
Advanced Negotiation Skills (1): Always Getting What We Want
You may well know many of the ‘Golden Rules’ of Negotiating – such as the importance of preparation, aiming high (‘if you don’t ask, you may never get’),..
Save Your Breath: Why Verbal Education Only Does Half the Job
If you’re in business, chances are you spend a good portion of your day delivering verbal education. You may not know what that means, but it doesn’t mean that..
How to Lose a Customer in 10 Days
Have you ever been seen the film “How to Lose a Guy in 10 Days”? The premise of it is pretty simple. A journalist is challenged to do everything she can to..
The Family Business, Defined
When you think of the term "family business," you may initially think of the mom and pop store in your neighborhood—you know, the kind of small business that..
Where Should SMEs Go for Great HR Advice?
As I speak on employment law related people issues to CEO groups around the country, I get asked about the various ways that SME organisations can ensure that..
Don't Wait for Financial Difficulties Conduct a Strategic Review Today!
We have seen over the last few months that many well-known businesses have been conducting strategic reviews. Tesco (including a new CEO who interrupted his..
4 Ways to Make Business Flights More Productive
Trips abroad are an almost inevitable part of any business life. Meetings with clients and supplier, conferences, as well as visits to other offices make..
3 Keys Things to Remember When You’re Fired by Your Best Customer
You were just informed that your company’s best customer sent an email saying they are not happy and are taking their business elsewhere. What do you do next?..